Shipping
We are proud to offer international shipping services that currently operate in over 28 countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our UK warehouses are shipped through Royal Mail or Hermes/Evri. items shipped from our European warehouses are shipped through DHL. Items shipped from our US warehouses are shipped through USPS and Items shipped from our China warehouses are shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
No. We only ship within the UK and to EU Countries.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United Kingdom | 5-30 Business days |
| EU Countries | 5-30 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days, not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different item. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice mic and it works very well with pc and mac and in games its facinating. and impressive
Very good, it arrived at a very unexpected time, but in excellent condition.
Great quality, the sound is excellent and you can improve it even more with the Peace and APO, the build quality is also great, easy to install. I found the stand a bit limited, but it's still great. The USB cable is large, but I think it would be better if it were lighter, there was also a lack of a fitting for the cable on the stand. The only negative point for me is the lack of support for it in the Fifine software.
The fifine am8 delivers a powerful, crystal-clear, and professional-sounding voice that takes your content to the next level. with rich vocals, excellent clarity, and impressive background-noise rejection, it’s a fantastic choice for gaming, streaming, podcasts, voiceovers, and everyday communication.
Excellent craftsmanship, the sound is clear and well-made even without filters. The articulating arm isn't the best, but it's much better than a desktop stand.
The arm is strong and adjustable. used it sitting straight and laying down in my chair with no problems. the mic gain and directional chamber are awesome. used it while a loud podcast was playing and it captured only my voice with great quality.
Great Fifine Microphone with Articulated Stand. Arrived quickly and well packaged. I recommend it.
Excellent microphone, clear and full sound, great for gaming and recording, excellent product!
It arrived VERY quickly, the mic is VERY good. It's original, you can trust it, great sound quality, 2.3-meter cable, perfect support, everything adjustable to fit your desk and setup.
Simply the best microphone you can buy in this price range, amazing quality, an interesting tip is to connect your headphones to it, it enhances your experience even further, a surprisingly good microphone!
Arrived in 9 days. Bought for around $85cad with coins and coupons. Its a dynamic mic but you still need some software to filter noise. People could still hear themselves echo back in repo and peak until i enabled nvidia broadcast. I sound very clear in recordings. I installed a 3d printed shock mount to soften any additional vibration.
The microphone is what promises the best performance. Since it is dynamic, it focuses on capturing the audio in front of it, which helps to muffle external noises. The stand that comes with it is quite easy to assemble; I got lost at first glance, but by looking at the manual, checking and testing how each part fit together, it was actually quite easy. The set is worth the price I paid, even more so. The microphone picks up even the slightest sound very well, especially if you adjust the gain correctly.
Excellent audio and a very well-built articulated arm
Very good and clear audio. However, I don't know if it's me who doesn't know how to set it up, but it picks up a lot of external noise. I made a setting that reduced this. But I still have a problem with noise; if I touch the countertop, it picks up that sound very easily. If you place it too far from your mouth, it won't pick up your voice as well. If you hold it about 5 fingers away from your mouth, it can even pick up your deep breathing. Overall, it's a microphone that's worth the cost-benefit ratio and it delivers what it promises. I will continue looking for a way to remove some noise. I do recommend him, yes.
The fifine am8 is an excellent microphone that combines outstanding sound quality with a sleek, modern design. featuring both usb and xlr connectivity, it's a versatile choice for gaming, streaming, podcasting, and voice recording. the dynamic capsule captures clear, warm vocals while minimizing background noise, ensuring professional-quality audio in any setup. with customizable rgb lighting, a durable metal construction, and easy plug-and-play functionality, the fifine am8 delivers premium performance at an affordable price. it's one of the best all-around microphones for creators who want reliable, high-quality audio without breaking the bank.
It took a long time to arrive even though it was in Brazil, but damn it, I'm so happy.
The product came very well packaged, the box was great. The quality of the construction materials gives the appearance of a premium product. I don't understand audio, I've never had another microphone, but it greatly improved the sound on my phone's recording. I recommend it; they delivered a lot for the price charged. More Chinese products of this level could come here to Brazil. After all, we don't have an industry.
Excellent investment. I purchased the Fifine AM8 with the boom arm at full price, and even so, I found it to be well worth it. The sound is very clean, it isolates noise well, and the microphone's construction is sturdy. The boom arm makes everyday use much more comfortable and professional. I highly recommend it; it delivers the quality of much more expensive equipment.
Very good, it was better than expected, helped me a lot with the noise, echo, and reverberation issues I was having. On sale, it's worth it.
It arrived perfectly, very quickly, and the sound is great, much better than my microphone from the Havit headset. The arm is also very good for holding it. If you're looking for something with good value for money, I recommend it.
Excellent microphone of very high quality, great value for money, and extremely beautiful. Installation was very easy, the only difficulty was fitting the adjustable arm onto the desk, but otherwise it's great for any use, whether it's gaming, streaming, podcasting, etc.
The fifine am8 is an impressive dynamic microphone that delivers warm, clear, and professional-quality audio. with both usb and xlr connectivity, customizable rgb lighting, and excellent background noise rejection, it's a fantastic choice for gamers, streamers, podcasters, and content creators who want premium performance at an affordable price.
I liked the quality of the build and the audio. The arm could have some kind of noise reduction, as it can transfer a lot of noise if the screws are not tightened properly.
Excellent microphone, impeccable material quality, not to mention the audio itself. I recommend it with my eyes closed. I managed to buy it for R$231.00. I waited for the price to drop to around R$300.00 and used a discount coupon plus coins. Buy during promotional periods to get the best price!
Great purchase! The sound is excellent! I bought it and it arrived in 2 days! It's really worth it for those who are buying for Brazil. It works via USB both on the PC and on the USB-C port of the phone.