Shipping
We are proud to offer international shipping services that currently operate in over 28 countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our UK warehouses are shipped through Royal Mail or Hermes/Evri. items shipped from our European warehouses are shipped through DHL. Items shipped from our US warehouses are shipped through USPS and Items shipped from our China warehouses are shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
No. We only ship within the UK and to EU Countries.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United Kingdom | 5-30 Business days |
| EU Countries | 5-30 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days, not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different item. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, Fifine has nothing to complain about, an amazing brand when it comes to electronic products in general. This AM8 has incredible audio and a great microphone! I have no words to describe it.
Very nice and excellent for those who do live streams, etc. You can buy without fear!!! twitch_barriga follows us there 🙏🏻
Delivered in 3 days, but since I ordered on the weekend it probably would have arrived even faster. I recommend it and it's worth the price I paid. If you're considering the price of a separate Fifine AM8 and an articulated arm, this one is more worth it.
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This dynamic xlr mic delivers rich, broadcast-quality sound. it rejects background noise beautifully, keeping vocals clear. solid build feels like it will last for years. easy to pair with any audio interface. amazing value for podcasting or streaming. disregard the photos are only to earn the coins.
The quality of the microphone is really above average, and for its price, I believe it is the best. If you're going to buy it, I recommend looking for promotional codes that bring the price down to under 250 reais. Another thing that caught my attention was the perfect construction of the arm with the microphone.
Fifine quality is already well-known, great microphone and the articulating arm has excellent fit and mobility.
The FIFINE AM8T is a balanced and versatile microphone, ideal for those who want to start with quality without spending too much, but also want the option to upgrade to a more professional setup in the future.
High-quality product! It came well packaged and with fast delivery!
Arrived in a week. Excellent quality microphone, very easy and comfortable to use. The arm that holds it is somewhat rigid, but it's great for simple use and allows for different positions, as well as supporting the microphone well.
This mic is a total game-changer for my recordings. The sound quality is super clear, and it picks up every detail perfectly. I'm really impressed with how professional it makes everything sound. Seriously, if you're looking to upgrade your audio setup, you need to check this out. It's definitely worth the investment.
The microphone has an amazing sound quality for the price it's on sale for, the build quality of the microphone is very good and I haven't seen any negative points so far. I didn't take many pictures of it, but it looks exactly like the photos in the advertisement.
Great product. Delivery was made within the expected timeframe.
It delivers what it promises. I don't understand much about audio, but with a slight configuration in OBS, I can get good results. Those who know how to configure it should be able to extract gold from it; it has audio adjustment and you can plug in a headset to monitor the sound.
Product of very good quality. Great for streaming and meetings. Highly recommend!
It arrived quickly, well packaged, and of course, it's an AM8. Spectacular quality for the price. Furthermore, despite the advertisement showing a black arm when selecting the "AM8W", the entire set came in white, not just the mic.
My Fifine arrived, amazing quality for a great price, this version comes with an articulated arm. Great purchase! We're going to celebrate a year with one of these at home, my partner uses it daily for Zoom/Meet calls. Everyone praises the audio a lot. And she's by the window next to the street, people can't even hear the cars. And you can use it with a cell phone too! When she does some more important stories, she uses it and it's really good. Made a great deal!
Full complete delivery. Set as described. This mic works both with usb and xlr connection in the same time!
Excellent microphone, the stand is quite basic but does the job. If your desk has a finished edge, the stand's clamp probably won't fit, and the packaging could be more sturdy; it came in a box wrapped in paper. Other than that, microphone 9/10.
Very good microphone... For the price, it's practically free considering the quality! I tested it all week and it worked perfectly, and I also downloaded the Fifine HUB which allows you to equalize, set streamer mode, control the lights, and so on. A very good purchase.
It has great audio quality, the sad part is that, being drivers for a laptop, it can't utilize the full performance that this microphone delivers, but I am super satisfied with it.
In general, it is a very good microphone, it has adjustable settings and light configurations, an articulated arm that is extremely useful and easy to install, very good material and doesn't move at all. It doesn't have much noise control so it picks up keyboard sounds and external noises, but overall it's a great investment for a microphone if you need one.
Exactly the same as advertised, perfect audio, easy assembly, and good material.
Extreme quality audio, great build and very good boom arm too.It's easy to install and works perfectly even without an audio desk.
Good microphone if you want to improve the audio quality, I recommend it along with the audio board of the same brand, model SC3.