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Main Features:
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After a long wait and disputes over a refund, I finally received my product. I waited for almost two months.
Very small amount of fluid coming out. Not really satisfied.
Great item!
Excellent delivery. In 10 days it was at my home in Neuquén (Patagonia Argentina) and the DHL Courier took care of all shipping and customs procedures. My congratulations, the product works very well.
need to test - the answer will come later!! !
The machine definitely works. But if you think all the transparent screens are washed with water, it takes a lot of time. I found it difficult to access, the transparent screens are not opening. I fixed it.
Arrived very fast. Working well, but first you need to explore how to operate it with the remote contril. When you learned, the process is easy and comfoetable
Thank you very much for the seller fast delivery and excellent price, I recommend
Shipping in 7 days very fast works perfectly fast without errors. Highly recommended
Arrived quickly! Works well!
Go ahead, perfect. Cleans well. You have to spray a little if there is a lot of dirt on the glass. It's a robot, so you can't expect too much. Helps keep it clean.
Works well, met expectations.
The description did not mention that the cleaner must be constantly connected to a 220V network. It has two wires - a safety rope and a power cable, but strangely enough, this does not hinder it. The program sometimes freezes, it's problematic to turn off the water sprinkler, it leaves streaks on very dirty windows. But it cleans dry windows very well.
everything is clear 👍
I received the goods, thank you!
Go ahead, great. arrived in 2 weeks
Everything is ok. Thank you very much.
Excellent device! Cleanses cleanly, without streaks!
I started it and went about my business. If you don't pay much attention to the stains, it's just right for me. Well, if there are many windows, it's better to order four more rags, as I did :).
Super fast delivery - works well
Everything as described.
Excellent device!!! windows from floor to ceiling, works perfectly 👌
The product looks new, works well, and the glass is clean. The edge is slightly lifted, but it seems unavoidable as it interferes.
Arrived quickly in two weeks. Everything is perfectly packaged. Not dented or broken. About the washer, first the cons: it only works on mains power. So if the socket is far away, prepare an extension cord. Before washing, do not wet the cloth, otherwise the robot starts to slip and glide on the glass. The application was connected through smart life with difficulty. Pros: cleans well. Stays firmly on the glass. The seller answers all questions.