Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When it arrived and I tried it, I liked it. It's a good product at a low price. I feel really happy to have purchased it... The delivery was also very fast... Thank you, I will use it well... May you become rich.
It is very easy to operate and clean. It also has legs, making it very convenient to use.
Excellent, but smaller.
My child really likes it. When they eat snacks and produce waste, they get excited because the trash can door opens automatically. So I bought three of them. One for the child's room and the other two for each bathroom. There are three pillars at the bottom, so it's useful even in wet bathrooms as mold doesn't easily form on the bottom surface of the trash can.
It's truly amazing! The cost performance is insane..! It works very well and the delivery was also good, so I highly recommend it... It's amazing!
It's pretty, better than I thought, great value for money haha.
I came in to buy again and it's 10 dollars haha. If it goes down, I'll buy it haha. I'm using the Xiaomi 20-liter one with automatic emptying, but this one seems good for small capacity haha. It's just pretty and I'm satisfied with its performance haha. I've never written an Ali review before, but this one is impressive haha.
Very beautiful and high quality
Using it very well. I bought it cheaply and it's really good haha. The price is okay and the product is also good for the price range. It's a bit cheap, but at this level, I think it's quite excellent.
Not only is it convenient to use, but the battery lasts long and the design is nice, so everyone who sees it asks where I got it from. This is already my fourth order, not including the one you sent me the link for. With the coupon from the sale, the final purchase price dropped below ten thousand won. I received the delivery very quickly in just 4 days. Green has a luxurious color tone, while white is clean. Next time, I want to try ordering in black as well.
Good for the price, using it well.
I like it. The design, sensor, backrest, and plastic finish are all perfect and great. It's unfortunate that it's not a rechargeable type, but it's good that one AA battery is sufficient.
I loved it, it's exactly what I was looking for, it's beautiful and works perfectly.
Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good hahaha hahaha hahaha hahaha hahaha Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good hahaha hahaha hahaha hahaha hahaha Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good. Works well and is very good hahaha hahaha hahaha hahaha hahaha
I really like the interior design. I want to buy another one at this price and quality. I really like the interior design. I want to buy another one at this price and quality. I really like the interior design. I want to buy another one at this price and quality.
The stitching or finish is okay. The design is okay and it works well. Highly recommended
It's my first time using an automatic sensor trash can, and it's amazing haha. It's really comfortable and very nice. It's a battery... unfortunately. I'm planning to buy it for charging next time. The design is also pretty. I bought it really cheaply and it's very good! The delivery is really fast too.
Surprisingly luxurious, fits 2 AA batteries.
Planning to make additional purchases Additional purchase planned Additional purchase planned Additional purchase plannedAdditional purchase planned Additional purchase plannedAdditional purchase planned
The legs are cute haha. It's a convenient trash can that automatically opens and closes with a sensor. The legs are cute haha. It's a convenient trash can that automatically opens and closes with a sensor. The legs are cute haha. It's a convenient trash can that automatically opens and closes with a sensor.
This product was purchased from AliExpress. Comparing with Cheonwon Mart and coin discounts, special offers, etc. I have selected and purchased the product with the most reasonable price. The quality of the product is quite good for the price of $5.67. This is a product that I am likely to purchase again. Great show!!!!! !
It's so pretty. This is already my third purchase. Sensor recognition is slightly disappointing. The design is really nice and perfect for home interiors.
It's okay for the low price, recommended to buy.
Among the various types of trash cans with lid sensors I bought, this one is the best. I've purchased about 4 different ones, and this one is the best in terms of size, design, sensor sensitivity, battery life, and overall performance.