Note:
Please wash with clean water when using for the first time. The cup has been cleaned
and disinfected before leaving the factory. If you need to clean it, you need
to clean the cotton cloth or feel the sponge brush with a little water. Do not
wash in the dishwasher or place on the fire.
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The glass is super beautiful, it arrived very well packaged, the protection is very thick, the glass is impossible to break.
Beautiful flakes of good quality, with an interesting design and having a wavy structure on the walls, they are comfortable to hold.
Excellent quality!
Very good. It could have a slightly larger diameter opening to fit the Aeropress directly on it during coffee extraction. It doesn't heat up and is very pleasant for drinking hot coffee or tea.
Very good. It could have a slightly larger diameter opening to fit the Aeropress directly on it during coffee extraction. It doesn't heat up and is very pleasant for drinking hot coffee or tea.
I like to drink espresso coffee, so the size is larger than I expected.
Very nice and packed very well
Thank you very much! Respect to the seller for the fast shipping and very secure packaging of the goods! The glasses are wonderful, I've been using them for many years, I love them very much. I highly recommend both the product and this seller with pleasure! The package arrived very quickly, in just ten days, which was also pleasing.
Perfect and beautiful. Arrived well packed and protected. Highly recommended!
Arrived super fast to israel. Packed very well!
Super
Package very well packed, the cups are of good quality. The delivery was conducted under good conditions.
very good, recommended
Delighted with my purchase. These glasses are very stylish, perfect when you don't like coffee that's too strong. The packaging is impeccable, the glasses arrived intact.
cool cup. I recommend. keeps boiling water. The shape and ergonomics are excellent.
Very good, but does not hold 85mL
Beautiful cups, for small coffees
Great quality beautiful glass coffee cup keeps warm and with the logo on it fits perfectly with my machine.
beautiful! I bought a pair of 80 thousand and a pair of 150 thousand, they look of good quality, came very well packaged, and arrived earlier than indicated.
Very nice glasses, I have ordered 6 of them in the meantime. Perfectly tailored for a Nespresso cup. Top! !
Just like the original Nespresso ones, they were already sold out here, so it was a very good option, they arrived in great condition, thank you, seller totally recommended.
Arrived well packaged. Useful and great product. Thanks to the seller.
Looks good quality
It is a good product. It arrived without damage and well packaged.
Thanks, fast delivery!