Durable Stone Frying Pan Non-stick
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Brand Name:
KEMORELA
Feature:
Eco-Friendly
Applicable Stove:
General Use for Gas and Induction Cooker
Model Number:
YS-9117
Wok type:
Non-stick
Pot Cover Type:
Without Pot Cover
Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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150 reviews
98.7% of buyers liked this product!
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Very good, thank you, sir. I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well. Thank you, I will use it well
I bought it thinking it was a stone frying pan, but the description says it's made of aluminum alloy -_-;; Ugh.. I bought a good frying pan for cheap, but if the coating peels off, I think I'll have to throw it away. Anyway, it's okay for the price. It's much better than buying in Korea. What are you hesitating about? Tri tri tri
Unexpectedly, the frying pan turned out to be much better than I expected.
The frying pan is convenient but light, and that's bad. I don't think it will last long
Fantastic pan, without carcinogenic non-stick but it doesn't stick at all. I will buy a slightly bigger one
Works very well! things don't stick
a very good pan and easy to assemble the handle.
Works very well on induction plate. Very happy with this pan. Antistick works. Light enough.
Wonderful frying pan, the first one was a larger size, we received it earlier. Many thanks to the seller, excellent packaging of the order!
Excellent frying pan or pot, the egg slides on the surface and doesn't need oil. I received it 10 days after the purchase. It's worth paying the indecent tax, as the total cost is still cheaper than the similar one in Brazil.
I haven’t used it yet but it looks like a very nice saucepan!!! Can’t wait to try it out.
Everything is great, the product matches the description, I would gladly buy again.
Great product. I recommend.
Excellent my 2nd purchase
I have only used one since they were almost the same and everything was great.
Fast delivery and good
light structure after a week of use, it cooks well. used without oil the food does not stick. We'll see over time. good value for money
I already had one purchased 6 months ago and I am very satisfied, out of ten I give it an eight.
I liked it, hope it turns out well.
It arrived yesterday and today I already tried it. I used it as a fryer style, with a potato basket, and due to its size, it is ideal.
This pan has greatly increased what i can do post stroke, compared to what my normal restrictions seemed to be limiting my capabilities. I need to rely on my “instincts” more, so far they ve been right better than i have.
Okay, I have bought others and they are better, but we won't return them because they take too long to arrive.
It arrived very quickly, I am satisfied. The handle is loose and must be screwed in
For now, very well, nothing sticks, good heat distribution. 5 stars if time passes and it remains the same
Great non-stick