We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good design, save space. Good quality.
It's bigger than I imagined, but it serves its purpose, hard plastic. at least 12 services of each type are included.
as advertised
Excellent!! !
Excellent!! !
Product conforms to the description.
Fast delivery, very well packaged, very satisfied with the product, according to the seller's description, thank you.
I really liked it; the product seems stable and practical. Attention, I think that just one wouldn't have been enough for the amount of cutlery I have. I recommend it and fast shipping.
Good product, helps a lot to minimize the space occupied by cutlery in the kitchen.
Item looks good as shown in the photo, still tried it, but for two small drawers to store cutlery, it should be nice.
It comes packed in bubble wrap. It is the same as the seller's images.
Tested my cat too :)
It's okay, it's big, I like it.
perfect for the kitchen drawer. organize your cutlery I also bought the knife storage tray, it works perfectly, never cut on a knife again because they are stored by knife.
Wenn you have a lot stuff in small slots, forks and spoons mixing together all the time, but it save space
I am very happy the product is good well packaged I am satisfied with the quality/price ratio I recommend
It allows a super clean storage and there are also drawings to show where each cover is. Really great for the price