Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived quickly, looks good and works well.
works well. Please note that screws and bolts are not included. to be seen over time.
Thank you for the good product.
Very well.
Works well, seems much more solid than the one I had before where the compression bar bent. I'm removing 1 star because I would like it to crush even smaller. The can still measures 4 cm after crushing. Received in 10 days just before Christmas.
Good quality for the price it has 👌🏻
very good crushes cans and bottles. easy to assemble but unfortunately no plugs included, only screws.
It seems sturdy and works well.
It matches its description, arrived very quickly, good seller. Everything correct.
good product
Good quality
everything very good and correct ✔️ 👍
Works quite well but be careful not to press crookedly.
It works very well.
The product was very good, it was what I expected, the customer was very happy, but the delivery was bad; the delivery person didn't take it to the home, they took it directly to a pickup point.
article conforms to my request seems to be solid
It's perfect for squeezing beer cans... The steel plate is thick so it doesn't deform and is sturdy.
Even during the holidays, delivery is fast. You can purchase the necessary products at a low cost. It was a very satisfying shopping experience.
It's large and fits one-liter bottles. For cans, it works very well. It needs to be fixed on a wall because it's large and a bit wobbly, but it's very effective.
Very sturdy and really nice. Very sturdy and really nice. Very sturdy and really nice. Very sturdy and really nice. Very sturdy and really nice.
Received delivery quickly and bought it well at a low price. The usability is promising and I think I will purchase again in the future.
It's stronger than I thought. The body plate is thick and has a sense of weight. It's okay.
Ok
Perfect, already tried, very solid.
Works perfectly but a bit flimsy