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Easy returns and refunds
Free shipping worldwide
Thread Count:
100 TC
Filling:
Memory Foam
Material:
Polyester / Cotton
Fabric Count:
20
Shape:
Wave
Use:
Decorative
Part:
Neck
Set Type:
Yes
Weight:
0.5-1 kg
Pattern Type:
Solid
Weight:
05-1 kg
Shape:
Square
feature1:
Memory Pillow
feature2:
Fast Rebound
feature3:
Neck Care
feature4:
Memory Foam
feature5:
Cervical Special Pillow
feature6:
Protect Cervical Spine
feature7:
Travel Pillow
feature8:
Orthopedic Pillow
feature9:
Neck Pillow
feature10:
Cervical Neck Pillow
Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
93 reviews
97.9% of buyers liked this product!
5 stars
(89)
4 stars
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Excellent product, very comfortable for resting, highly recommended for its price and its excellent material.
I've been suffering from a neck ache for several years and have significantly improved with this pillow. Therefore, i bought another three pcs again for my family.
Delivery arrived on time, packaged with great care. I waited a while before writing my review to try the product. I have always had severe cervical problems that often caused me headaches every time I got out of bed after a night; since using this pillow, I no longer wake up with neck pain and my shoulders feel less tense. The pillow supports my neck perfectly and its shape allows me to position my arms without the risk of squeezing them under the pillow. The quality of the pillow is excellent; it even has a washable cover. I use the pillow with extra covers because of its particular shape, which obviously doesn't fit perfectly. Aesthetically it's fine, in fact I take the pillow out when I go to bed. For the rest, I am very happy with my purchase! The price for such a pillow is practically a giveaway! Really excellent!! Recommended! ! 👌
Excellent pillow, really comfortable and relaxing. I recommend it to anyone who suffers from neck pain.
I recommend this pillow to everyone, a month of sleep bliss.
It's quite comfortable than I expected. There is a groove in the middle and it rises slightly towards the neck, providing good neck support. Is the cover integrated? So I recommend using something to cover it, just peel off that part and wash it.
a great show, it helped alleviate my cervical problems
Good product of good quality. I would buy it again. Recommended and of good quality. Dimensions as advertised.
Excellent product, just as described, worth it. I like it and will try it tonight. Very fast delivery, apart from that, it's a great product.
Ok
I am very satisfied with both the pillowcase that can be changed and the pillow that helps me sleep well, and when I wake up in the morning I feel more rested with a more upright posture.
An excellent pillow, i can finally sleep very comfortably and highly recommend this pillow
I recommend it, the pillow is very well shaped. The quality of the foam is like that of reputable stores, I have a comparison and there is no difference in elasticity or density. In the first few days my neck hurt, but once I got used to it, the sleep quality was great. A huge plus for the shaping, which allows you to sleep comfortably in any position. The pillow has a removable cover.
Fast delivery, product as described. A little firmer would be nice.
Mard, is Ben Rahim here? Are we having a meeting? Is he coming? Is he with me or not?
The pillow is very good, not as hard as the more expensive ones, but I'm waking up without neck pain, so it's still good for the price paid. In fact, it's a bit smaller than a regular pillow, as the pillowcase is wide.
Without a doubt, the best thing I could have done was buying this product. I am happy and super comfortable sleeping at night. If you are thinking about it, don't hesitate, it's ideal!
Great. The pain in my back has stopped. It's better than a pillow from a well-known brand that costs 1000 PLN.
I recommend it, the pillow is well-made and very comfortable; this is already my second one.
Everything is as described. Pillow (removable cover) with cover included. Comfortable, worth trying at this price.
This pillow is the best purchase, it has no odor, the quality is very, very good, true to the description, in fact there is no comparison with other pillows, it's number 1. 👍 👏 👏 👏 in TOP I bought 4, 2 as a gift, which was very well received! Reliable seller 👍 👏 👏 👏 Thank you ❤️
The pillow is great, meets my expectations, I highly recommend it.
good, good product
Great pillow. At first glance, it seemed small. But after a few nights, I found it to be just right. Perfect for sleeping on your side or back. I had to put an extra, thin pillow underneath it to sleep on my side due to my high shoulder. It fits perfectly on the neck and supports the cervical spine. It takes a little getting used to if you're used to down pillows. I recommend it to those who are undecided.
The pillow is amazing and very comfortable. The memory foam adapts perfectly to the shape of the head and neck, significantly improving sleep quality. The pillowcase material is pleasant to the touch and breathable. After a few nights, I see a big difference; in the morning I wake up without neck pain. The construction is very solid, and the "butterfly" shape really does the job. I recommend it to anyone looking for comfort at a good price!