Black Elevated Shoe Rack Small Multi-Layer
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Buyer protection
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Easy returns and refunds
Free shipping worldwide
category:
shoe rack
material:
Plastic and Iron
function:
multi-functional
Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
92 reviews
97.8% of buyers liked this product!
5 stars
(75)
4 stars
(15)
3 stars
(2)
2 stars
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I liked everything, satisfied with the delivery.
I picked up the package while it was open. It arrived without one of the bars, and since I needed it, I made another similar bar to be able to assemble it. I know that the seller is not at fault because the shoe maker is doing what it advertises. It's very good because shoes with a slightly higher heel can also fit in, and it's stable enough to place, for example, inside a closet. In that regard, I have no complaints because it seems like a good product. But the delivery service was terrible; I couldn't say anything to the person who brought it because they left it at the office reception and it was already in that condition.
It's exactly what I bought. It's made of good material and super easy to install.
not yet assembled
Perfect
Good.
Even though it's not sturdy, it's still useful. It's nice to have a tidy entrance now that it's organized. I only used 3 out of the 4 tiers.
Cheap but works!
Delivered quickly. Item easy to assemble. Quality not great.
It works very well
There is a bit more plastic than thought in the construction of it bit it all works well
I used it in a small space and the shoe storage area became much tidier! It's available in various sizes, which is great.
everything is fine
Received but not yet assembled.
Good product quick delivery
It doesn't seem very sturdy to me and it's small.
I bought it at a low price.
It's just barely usable.
Very easy to assemble, it turned out perfect and arrived on time.
very useful and easy to assemble
Ok
The tubes are only 10mm. The tubes are joined with plastic pieces. It is fragile. It can be used for lightweight shoes. It does not match the image. It was shipped in a cardboard box that arrived broken.
Good seller
This item is very good.
A bit small, but good enough (especially for that price 😉) to tidy up my shoes at the bottom of the closet.