




We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Honestly, I tried it once and it was amazing, but they charged me 78 riyals saying that shipping is free.
Incredibly cool machine, I recommend getting the most complete set with all attachments and three sizes of cups. Cutting into cubes, strips, or slices turns everything into a game and can be solved in just seconds. Potatoes, eggplant, cucumbers, carrots, beetroot, and many others have already been tried, all a delight. And also. For an old cat, I always cut chicken fillet into cubes, which takes a lot of time. Yesterday I cut the fillet in half to fit well into the loading slot of the machine. After freezing, I cut the frozen product. In 35 seconds, I cut 2.5 kg of fillet. This is simply a magical helper. HIGHLY RECOMMENDED! Product and Seller!
The product's performance is great, but there is a major flaw in it, which is the difficulty in cleaning the blades and the incompatibility of the cleaning piece with it.
Excellent! I recommend everyone to buy it, especially those who love salads. Fast and precise cutting is amazing... But when assembling it, make sure to hold it carefully so it doesn't hurt your hand, and ensure it's tightly installed so it works well with you.
Excellent, fast shipping. I highly recommend it.
Unfortunately, 52 riyals in taxes have been paid and the merchant did not clarify this matter.
There's food stuck in between, and I wish the dice net was a bit bigger, but it's too small. I'll have to cut it with a knife.
I was surprised to pay customs fees but didn't know about them before purchasing, it's frustrating.
Under trial
It was easy to use and perfect cutter My only issue is with shipping as it was supposed to be included vat but i had to pay
Excellent, worth it.
Great product highly recommended
For this price, the execution is very good. As for the noise level, it's not terrible considering the price, but compared to typically gastronomic devices, it's quite loud. However, this is not a professional tool but rather a tool for home or small gastronomic use. If I'm not mistaken, this device uses a brushed motor, which allows for relatively inexpensive repairs if something breaks in the motor (we're talking about many workshops in Poland that repair such motors). I haven't tested how it cuts cubes yet, but as soon as I have the chance, I'll add an additional review. As of this moment, I recommend it. The only downside is the extended delivery time due to waiting for the flight, but that's the fault of the shipping company, not the seller.
Fast and smooth transaction, thank you to the seller for the good interaction.
The product is more than wonderful; honestly, it saves you from the effort of washing vegetables and you feel that when you put large quantities, it's not enough at all. Nial is the one who buys it.
It's nice but not completely nice. Cleaning it a bit is annoying, and when I tried cutting cucumber, there were pieces that got stuck inside.
Everything perfect, it's an extra for the professional kitchen and works perfectly.
Perfect !
Very nice perfect 👍🏻
Perfect, thank you
Excellent vegetable cutting machine and the seller is very nice
Well received, thank you haha. Well received, thank you haha. Well received, thank you haha. Well received, thank you haha. Well received, thank you haha. Well received, thank you haha. Well received, thank you haha.
Great experience,good quality product,good seller
Beautiful.. I haven't used it yet but initially everything is perfect, the withdrawal with the covers is very smooth.. I recommend it.
The product is excellent, but its downside is that if you cut the carrots, for example, they will be uneven, and the rest of the carrots will be inside the slice because it's very sharp.