We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Frying at high temperatures will result in failure; you need to do it at medium temperatures.
It's heavy and I'm satisfied with that.
I have it nearly a week now, and i very happy with this pan. Easy to use, non stick, and easy to clean, thanks a lot.
Good
Very good product, very fast delivery, thank you very much.
It seems to be a good value for the price.
The article arrived fast. The handle was delivered separatelly, to be connected by the supplied screws. Easy to assembly. The cooking is efortless.
Excellent quality
Ok
Pan arrived , very sturdy and strong but still food sticks to it
Excellent pan
Excellent frying pan. Nothing sticks. Better than others on Aliexpress.
The appearance of this pan looks good. The description says it's stainless steel, but that's not correct. ☹️ The handle is made of stainless steel. 😀 . Go try out the pan for the non-stick coating.
Loving it so far
Prima pan, heats up quickly and isn't too heavy.
Very good frying pan. Nothing sticks.
I was skeptical but the spatula is really excellent! You need to heat it well on the gas and also add a small squirt of oil spray and then fry a cabbage or anything else. Excellent!
I bought a frying pan from another seller and was very pleased. I decided to buy the same one, but smaller. This model differs because the bottom is smooth, made of steel, which will get dirty and blacken from heat. I haven't tried it yet. In the photo, there are two different versions for comparison.
Quality product, like it.
Good~~~ It's sturdy.
Everything perfect
It's good but it mainly sticks to steak.
3rd order from this seller high quality products tested definitely non stick. No high setting medium medium high at most. Never heat with pan empty.
very good quality, 100% recommended, nothing sticks
Wow this is legit. In the us this would be priced around $100 or more n getting it below $30 is just amazing