7D fibre Mattress Topper 1000 GSM Extra Thick
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Buyer protection
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Easy returns and refunds
Free shipping worldwide
Filling:
POLYESTER
Season:
Four Seasons
Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
73 reviews
90.4% of buyers liked this product!
5 stars
(54)
4 stars
(12)
3 stars
(7)
2 stars
(0)
1 star
(0)
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Good side
It's okay!
The finish looks a bit shoddy, but I'm purchasing it for its cost-effectiveness. It's quite okay.
I am satisfied, I am satisfied.
It's fluffy and nice.
It's light and fluffy, really nice. The best value for money!!
I placed it on a firm mattress and the bed became comfortable. The product quality and finishing are good. It's happiness for 15,000 won.
Not bad
I received the necessary product successfully.
Very good.
Received before the expected delivery date, soft, pleasant to touch.
Good
I haven't used the topper yet. It gives a very fluffy impression, so cozy, especially for cold days 👍🏻
It's comfortable and good, so it's worth using as is.
The cotton might come off a bit, but I think it's quite okay.
Good quality at an affordable price
I love it, very comfortable.
Perfect
The thickness is not as indicated on the product label. But considering the price, it's quite acceptable and worth recommending.
Good and comfortable, although I thought the density would be higher (not really like in the photo...).
Berry Good is satisfactory for its price. After washing in the drum washing machine and drying for 1 hour and 20 minutes with the dryer fan, it's fluffy haha. It must have loosened up somewhat while in the dryer, but it's inevitable that the cotton clumps together. I'll use it well considering its cost-effectiveness.
For the price range, it's not bad.
I received the product well. I purchased the product with some hesitation after seeing it in the pictures, but it turned out to be much better than I expected. The cost performance is excellent and the quality of the product seems really good to me. However, one thing I regretted was that I wish it was a bit thicker. Other than that, it was a very satisfactory product.
It's a cotton material with a topper. The thickness and material are very good. The downside is that there are areas missing due to the surrounding cotton falling out. Even when carefully rubbing with hands, the cotton does not move. Approximately 20cm round shape has no cotton;;; There are no issues with using it, and it's okay for thickness, so it's worth recommending for its price range.
Really fast service by the seller!! Shipped out by the next day of ordering and came within 5 days from 🇨 🇳 To 🇰 🇷 . Fit well on my super single mattress (you need to check your size well!!). The thickness of the topper is expected for the cheap price, not too thin and not too thick also~