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Easy returns and refunds
Free shipping worldwide
Feature:
Anti-Decubitus
Filling:
Cotton
Material:
TPU
Material:
Lycra
Type:
Seat Cushion/Back Cushion
Style:
plain
Model Number:
HG004
Pattern Type:
Solid
Unpick and Wash:
Not Removable and Washable
Technics:
Handmade
Shape:
Square
Shipping
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship my items?
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shiretail (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
94 reviews
100% of buyers liked this product!
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I learned how to use it by watching the video. I hope you feel satisfied with your purchase on the plane.
I learned how to use it after watching the video. I hope you feel satisfied with your purchase on the plane.
Excellent
Gooooood!
Works well. Good support
It's better than I thought. I bought it for my mother's wheelchair, and since it was cheap, I didn't have high expectations. But when I actually received the product, it wasn't bad. My mother seems to be using it well. Recommended.
Very nice
Nothing could be better than this; everything is so complete that it becomes familiar.
It's difficult to inject air, but it's good.
It was easy to inflate and is very comfortable. I purchased it for use with a wheelchair and my brother likes it very much.
Good value for money Good value for money Good value for money needs to be good to be fluffy Good value for money Su-nae-ryeok Su-nae-ryeok Su-nae-ryeok Su-nae-ryeok Good value for money and good value for money Good value for money and good value for money Good value for money and good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money
It's a bit slow pumping but not bad. When I sat for a moment, I thought it might be useful.
Received in good condition and prompt delivery.
Repurchase. It seems like it's from another company, but this one is better. Last time, it didn't pump so I had to light it up, but this one pumps too.
Well done
The air intake is a bit tight, but it works well.
The design is lightweight and easy to carry, so i can take it anywhere without adding extra bulk. Inflation and deflation are quick and hassle-free, making it perfect for travel or everyday use. What i love most is how well it cushions and supports me throughout the day. The material feels durable yet soft, and it helps relieve pressure points so i can sit for longer periods without discomfort. I've noticed less fatigue and better posture since using it. Overall, this is a simple, affordable solution that truly improves my daily life. Highly recommended for anyone looking to add comfort and ease to their wheelchair or office chair experience!
Excellent thank you
Excellent thank you