dianxiaobao_
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Items from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Items shipped from our US warehouse are shipped through USPS. Items shipped from our UK warehouse are shipped through Royal Mail or Hermes/Evri and the items shipped from our European warehouses are shipped through DHL
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more items may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingdom | 5-20 Business days |
| U.S.A, Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works great! Thank you ali. Totally recommend to everyone.
Excellent, just like in the photos!!! Grates vegetables and cheeses well!
It's cost-effective and of good quality. Delivery is fast, and I'm willing to repurchase.
Tested with a carrot. You do a great job, I'm very satisfied with it.
Excellent product, it slices hard cheese super fast. For those of us who like to fill arepas with grated cheese, it's an essential tool.
Does exactly what it should as described and very firm when locked onto bench. Good price and speedy delivery. I would recommend this product.
A good and convenient device. Stable on the countertop, cuts easily. This is my second purchase of this product.
An excellent device that slices vegetables immediately and is very convenient. It also has a rubber grip at the base that allows the base to be fixed as if it were welded. This makes it very easy to move the handle. WE REALLY LOVED IT.
Looks and feel sturdy and of good quality.. can't wait to try it.
Very nice
A cost-effective product that cuts carrots and onions well into slices. However, it does require quite a bit of arm strength, which makes it a good exercise tool, haha.
Very versatile...and practical, it does its job very well for the price it's worth.
Got it for cheese mainly and im loving it, easy to assemble and grates well
It works great. Easy to put together and use and went through half a block of cheese in less than 30 seconds.
I tested it once with carrots, and it works well so far.
Top-notch product. We often saw reviews about it, and they didn't disappoint. Very sharp grater, high-quality construction.
Magnificent product received quickly, very well packaged, thank you very much to the seller.
Excellent product! I've been using it for a month now. Highly recommended!
I really liked the grater. The seller is responsible - everything arrived well-packaged, nothing was broken, all components were in place. The quality of the graters is very good, the blades are sharp. Fresh vegetables are grated quickly. Withered vegetables (and we tried that too) are not grated, but crushed, which is also not bad. Overall, I am very satisfied and recommend both the product and the seller.
Didn't use it yet, but looks fine. Arrived fast
This machine is great, it's of good quality, works very well, easy to clean and use.
I received it on time, vorotin is excellent. I am very pleased and recommend it.
vegetable cutter of good quality. Just what I wanted. Thank you very much!
I made a mistake i have not received the package yet
I cried when I was able to slice the cheese effortlessly, I hope it lasts a long time because it looks of very good quality.